DHP’s 5 Pillars of Success make us who we are. These foundational principles help define Diversified Health Partners, and each pillar shares the same core values and objectives:
||Measures & Benchmarks
- QUALITY FOCUS is refining and improving on performance and excellence. We will always work toward serving our customers’ needs.
- CLIENTS FOR LIFE are our “Promoters” and “Idea Merchants”. We work toward our customers being “very satisfied” so they will trumpet our products, ANY services, any chance they get. We look for a positive response from our clients in two simple but very important areas: 1) Quality of service, and 2) Likelihood that they will recommend and purchase again.
- INNOVATION is our process of translating an idea or invention into a good or service that creates value for our customers.
- FINANCIAL FITNESS is our commitment to inform and inspire our customers with sharpened skills in money management, consumerism and financial assessment.
- TALENT MANAGEMENT is our organization’s commitment to recruit, retain and develop the most talented and superior employees available.